Last Updated: June 21, 2025

1. Agreement to Legal Terms

Welcome to Proetix (“we,” “us,” “our”). By accessing or using our website and services (collectively, the “Services”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree with any part of these Terms, please discontinue use immediately.

Company Information:

Name: Proetix
Address: 7975 Pennsylvania St, Denver, CO 80229, USA
Email: [email protected]
Phone: +1 (623) 329-8382
Support Hours: Mon–Fri, 9:00 AM–6:30 PM EST (GMT-05:00)

We may update these Terms at our sole discretion. Changes take effect when we post the revised “Last Updated” date above. It’s your responsibility to review the Terms periodically. Continued use after updates constitutes acceptance.

2. Our Services

We provide an online retail platform (“Website”) offering various products for purchase. All functionalities, content, and features—including newsletters, customer support, and payment processing—are part of the Services.

Accessing or ordering from regions where our Services are restricted is prohibited. You’re responsible for compliance with local laws when using or ordering from our Website.

3. Intellectual Property

All text, graphics, logos, images, videos, software code, and trademarks on our Website (“Content”) are owned or licensed by Proetix and protected by applicable intellectual property laws.

Permitted Use: You may view, download, or print Content solely for personal, non-commercial use, provided you retain all copyright and proprietary notices. Any other use (reproduction, distribution, modification, public display) requires our prior written consent.

4. User Representations & Conduct

By using our Services, you represent that you:

Are at least 18 years old or of legal age in your jurisdiction.
Will provide accurate, current, and complete information when registering or ordering.
Will not use bots, scripts, or automated means to access or interact with our Services.
Will comply with all applicable laws, these Terms, and our policies (Shipping, Return, Refund, Cookie Policy).

Prohibited Activities: You agree not to:

Violate any laws, infringe third-party rights, or post harmful content.
Attempt to gain unauthorized access to our systems or user accounts.
Transmit malicious code (viruses, Trojans) or engage in denial-of-service attacks.
Harvest or scrape data from our Services.
Impersonate anyone or misrepresent your affiliation with any person or entity.

Violation of these rules may result in termination of your access and legal action.

5. Orders, Payments & Cancellations

Order Acceptance: All orders are subject to availability and payment authorization.
Pricing & Taxes: Prices are displayed in USD and exclude applicable taxes and duties.
Payment Methods: We accept major credit cards and other methods listed at checkout.
Cancellations: You may cancel a standard order within 24 hours of placement by emailing [email protected]. After 24 hours, orders enter production and cannot be canceled.

Refer to our Shipping, Return, and Refund policies for detailed procedures.

6. Shipping, Returns & Refunds

Our Shipping, Return, and Refund Policies are incorporated by reference into these Terms. You agree to follow those procedures for exchanges, returns, and refunds. Links to those policies are available in our site footer and FAQs.

7. Disclaimers & Limitation of Liability

Disclaimer: Our Services and Content are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, whether express or implied. We do not guarantee uninterrupted access, error-free operation, or suitability for your purposes.

Limitation of Liability: To the fullest extent permitted by law, Proetix and its affiliates and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, even if advised of the possibility of such damages. Our total liability for direct damages shall not exceed the amount you paid for the relevant product or service.

Certain jurisdictions do not allow the exclusion of implied warranties or limitation of liability. If these laws apply, some of the above limitations may not apply to you.

8. Indemnification

You agree to defend, indemnify, and hold harmless Proetix, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or relating to:

Your violation of these Terms or applicable laws.
Your breach of representations or warranties.
Your misuse of the Services.
Any claim that your Content or Submissions infringes third-party rights.

9. Termination

We may suspend or terminate your access—without notice—if you breach these Terms or pose a security risk. Upon termination, all rights granted to you under these Terms immediately cease.

10. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Colorado, USA, without regard to conflict-of-law principles. Any dispute arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Denver County, Colorado, and you consent to personal jurisdiction there.

11. Electronic Communications

By using our Services, you consent to receive electronic communications from us (emails, notices posted on the Website). These communications satisfy any legal requirement for written notice.

12. Miscellaneous

Severability: If any provision of these Terms is invalid, the remaining provisions remain in full force.
Waiver: Failure to enforce any right is not a waiver of that right.
Assignment: We may assign our rights and obligations under these Terms at any time without notice.
Entire Agreement: These Terms (and the policies they reference) constitute the entire agreement between you and Proetix regarding the Services.

Contact Us
For questions about these Terms, please contact:

Email: [email protected]
Phone: +1 (623) 329-8382
Address: 7975 Pennsylvania St, Denver, CO 80229, USA

Thank you for shopping with Proetix! We’re committed to providing you with a safe, reliable, and enjoyable experience.